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KCS Values:

*  We are honest in our dealings with others

*  We deliver what we promise

*  We always demonstrate commitment and diligence in our efforts

*  We are always friendly, courteous, and have respect for others

*  We display teamwork

*  We are fair

*  We have a sense of urgency on matters related to the customer

*  We strive to prevent problems from occurring but are responsive
when necessary to fix one

*  We see customer service as the road and the destination